- Introduction: These Terms and Conditions govern the use of the Online Bed Store (the “Website”) and the purchase of any products from the Website by the customer (“you”). By using the Website or placing an order for products, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the Website or place orders for products.
- Products: The products available for purchase on the Website are described on the Website as accurately as possible. However, the descriptions, photographs and prices of the products are for informational purposes only and do not constitute a binding offer. The products may have variations in color, texture, and other characteristics that are typical of natural materials and are not considered defects.
- Order Process: You can place an order for products on the Website by adding the products to your shopping cart and following the checkout process. All orders are subject to availability and acceptance by us. We will confirm the acceptance of your order by sending you an e-mail confirmation.
- Payment: Payment for the products can be made by credit card or bank transfer. Your credit card will be charged when you place your order. If the payment is declined, we will not be able to process your order.
- Delivery: The delivery of the products will be made to the address specified by you during the checkout process. Delivery time is dependent on your location and the availability of the products. We will provide you with an estimated delivery time when you place your order.
- Returns: You may return the products within 14 days of receipt if they are not to your satisfaction. The products must be returned in their original packaging, unused and in the same condition as when received. You will be responsible for the cost of return shipping.
- Warranty: All products come with a warranty of 12 months from the date of purchase, covering defects in materials and workmanship. This warranty does not cover normal wear and tear or damage caused by improper use or handling of the products.
- Limitation of Liability: We will not be liable for any indirect or consequential losses, damages or expenses arising out of any problem you notify us of under this warranty, and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the products in question under the Terms and Conditions.
- Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in accordance with the rules of the South African Arbitration Foundation. The seat of arbitration shall be Cape Town, South Africa.
- Changes to Terms and Conditions: We reserve the right to make changes to these Terms and Conditions from time to time. Your continued use of the Website following any changes to these Terms and Conditions will be deemed to be your acceptance of the revised Terms and Conditions.
- Governing Law: These Terms and Conditions and any contract between us are governed by and construed in accordance with the laws of South Africa.
- Contact Us: If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@mattresscorporation.co.za
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